Frequently Asked Questions

Everything you need to know about OHU, our courses, and how to get the most out of your access.

General Questions

Pricing & Access

Courses & Content

Account & Access

Refunds & Guarantees

Professional/CE Questions

Team & Brokerage Licensing

Technical & Support

Privacy & Security

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Frequently Asked Questions

General Questions

What is Online Homeownership University (OHU)?

Who created OHU?

Is OHU accredited?

Is this a legitimate company?

How is OHU different from other real estate courses?

Pricing & Access

How much does OHU cost?

Why is it a one-time payment instead of a subscription?

What if I can't afford $197?

What if I buy an individual resource and then want full access?

Do you offer discounts?

Is there a payment plan?

Courses & Content

What's included in the Full Library Access?

How many courses are in the library?

Can I see a preview of the courses before buying?

How long are the courses?

Can I download resources or print them?

Are the courses mobile-friendly?

Can I watch courses offline?

Do the courses have subtitles or transcripts?

How often are courses updated?

Can I suggest topics for new courses?

Account & Access

How do I create an account?

Can I change my email after creating an account?

What if I forget my password?

How long do I have access?

Can I cancel my access?

Can I share my login with others?

What if I lost my login information?

Can I transfer my access to someone else?

Refunds & Guarantees

What's your refund policy?

How do I get a refund?

How long does a refund take?

What if I'm just a few days outside the 30-day window?

What if I have a technical issue with a course?

Is there a warranty on templates or calculators?

Professional/CE Questions

Is OHU approved for CE (Continuing Education)?

Will my state accept these CE hours?

How many CE hours are available?

Can I use OHU courses to earn NAR designations?

How do I get CE credit for completing a course?

What if I take a course but don't finish it?

Are the CE courses taken live or self-paced?

Can I get a refund on CE courses?

Do you offer CE for real estate attorneys or financial advisors?

Team & Brokerage Licensing

Do you offer team or brokerage licensing?

How much does team licensing cost?

Can I use OHU materials for my clients?

Technical & Support

What are your support hours?

How do I contact support?

Do you have phone support?

What if my course won't load?

Can I download courses as MP4 files?

I have an accessibility need. Can you help?

Privacy & Security

Is my information secure?

Will you share my email with others?

Can I delete my account?

Do you use cookies or tracking?

Other Questions

Can I get a bulk discount if I buy for my company?

Is there an affiliate program?

Can OHU help with my specific real estate situation?

What's the best way to get started?

How do I stay updated on new courses?

What's next for OHU?

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